SUPPORT OVERVIEW

Please find below the main information for using our shop.

Prices:
The total price shown on your cart includes VAT. Shipping costs will be added during checkout.

Purchasing:
Our shopping experience is safe, simple, and secure because our site and Stripe uses Secure Socket Layer (SSL) technology. You can check here how you can open an account and here what personal information is required to open an account.

Shipping Costs:
We are delivering parcels all over the world with various carriers. The shipping rate is displayed during checkout.

Tracking:
Each shipment has a tracking code where you can check the status of your shipment at any time.

Shipping Insurance:
We insure each shipment from theft and accidental damages at no extra costs for you.

Delivery Time:
Orders to EU members are expected to arrive after 2-3 working days. For all other destinations, orders are expected to arrive after 5-6 working days.

Digital Goods:
After you have purchased a digital good, a download link will be sent to you via email.

Return and Exchange:
We are offering all our customers flexible exchange and return services.

When shopping with us, you are accepting our Terms of Service. If you have any further questions, you are welcomed to check our FAQ or contact us via office@dissolute.net at any time.